From 1 July 2009, the Department for Planning and Infrastructure became the Department of Planning and the Department of Transport. State Land Services and Pastoral Leases became part of the Department of Regional Development and Lands.

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Passenger Services - Department of Transport

Important information:

  • Passenger Services has relocated to 20 Brown Street, East Perth.

Current telephone numbers will be redirected for a short period and new telephone numbers and email addresses will be advised at a later date.

  • Street address:
    20 Brown Street
    East Perth Western Australia 6004

  • Postal address:
    GPO Box C102
    Perth Western Australia 6839
  • Telephone:
    You can contact Passenger Services on 1300 660 147. Your call will be directed to the appropriate area.

  • Fax: (08) 9218 3661

  • Email

  • If you have any compliance issues or concerns with regards to Taxi's or Charter Vehicles, please forward your concerns to our compliance email
National Relay Service logo

If you have a hearing or speech impairment contact the National Relay Service (external website) on 13 36 77 and quote the relevant passenger services telephone number.

Translating and interpreting service (TIS) logo If you require the services of an interpreter, contact the translating and interpreting service (TIS) (external website) on 13 14 50 and quote the relevant passenger services telephone number.

Want to provide feedback?

If you are unhappy with your taxi driver or the service provided, please contact the taxi company directly. Taxi companies must follow a formal complaints process which is monitored by the Department.


Find out more Find out more

Other useful contacts:


Department of Transport