Contact us
Passenger Services - Department of Transport
Important information: |
- Passenger Services has relocated to 20 Brown Street, East Perth.
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Current telephone numbers will be redirected for a short period and new telephone numbers and email addresses will be advised at a later date.
- Street address:
20 Brown Street East Perth Western Australia 6004
- Postal address:
GPO Box C102 Perth Western Australia 6839
- Telephone:
You can contact Passenger Services on 1300 660 147. Your call will be directed to the appropriate area.
- Fax: (08) 9218 3661
- Email
- If you have any compliance issues or concerns with regards to Taxi's or Charter Vehicles, please forward your concerns to our compliance email

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If you have a hearing or speech impairment contact the National Relay Service (external website) on 13 36 77 and quote the relevant passenger services telephone number. |
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If you require the services of an interpreter, contact the translating and interpreting service (TIS) (external website) on 13 14 50 and quote the relevant passenger services telephone number. |
Want to provide feedback?
If you are unhappy with your taxi driver or the service provided, please contact the taxi company directly. Taxi companies must follow a formal complaints process which is monitored by the Department.
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Find out more
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Other useful contacts:
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