| Your driving assessor |
This first section refers to your experience with the driver assessor who took you for your practical driving assessment.
1. On your most recent practical driving assessment, did the driver assessor introduce his/herself in a pleasant manner? |
| Yes No
Comments (Please provide the name if you recall it):
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| 2. Prior to the commencement of the assessment did the assessor make you feel at ease? |
Yes No
Comments:
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| 3. Did the assessor explain to you what the assessment would involve? |
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Yes No Comments:
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| 4. During the assessment were the instructions provided clearly to you? |
Yes No
Comments:
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| 5. Following your assessment, did you receive feedback on your performance from the assessor? |
Yes No
Comments:
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| 6. Did you understand the feedback? |
Yes No
Comments:
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| 7. Did you think the feedback was fair? |
Yes No
Comments:
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| 8. How many driver assessments did you take before you passed? |
1 2 3 4 More than 4
Comments:
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| 9. We are currently working to improve the waiting times for booking a driving assessment. Other than waiting times, please provide feedback on how your driving assessment experience could be improved. |
a.
b.
c. |
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| 10. Please indicate 3 things that went well during your driver assessment experience. |
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b.
c. |
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| About you |
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11. The following information is needed to help us improve on our performance targets. Please be reassure that we will not be able to identity you from the answers you have provided, as we do more than 85, 000 assessments per year.
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a. Your age
17-20 21-25 26-35 36-64 65-74 75-85 85+ |
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b. Why did you take a driver assessment? You may need to select more than one answer:
First time licence holder
Medical reasons
Transfer of licence from overseas
Age re-test eg you are 85 or older
Upgrade licence to a higher class
Obtain motorcycle class |
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c. Your gender
Male Female |
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d. Your country of birth:
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e. If you were not born in Australia, please indicate the year you arrived.
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f. If English isn't your first language please indicate which language you speak.
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g. Licensing centre attended to take assessment:
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12. Did you have lessons with a professional driving instructor?
Yes No |
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13. Please provide any other feedback on the whole process of learning to drive and obtaining your driver licence in the space provided below:
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