If you have a speech or hearing difficulty, you can contact the National Relay Service (NRS) on 13 36 77 for assistance. This is an Australia-wide telephone service available at no additional charge.
NIS phone number 13 36 77
For customers who are more comfortable with languages other than English, you may contact the Translating and Interpreting Service (TIS) which provides a free, national 24 hours a day, 7 days a week telephone interpreting service on 13 14 50. The TIS also provides on-site interpreters for face-to-face interviews on 1300 655 082.
Contact us
Online services